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    Customer Service

    Customer Service & Safe Shopping Guarantee



    SALES STAFF Our sales staff is experienced, knowledgeable and all are powersports enthusiasts. We take great pride in finding the right unit and gear for each customer.

    SAFE SHOPPING GUARANTEE

    Is it safe to use my credit card? Yes, shopping at MOTOBUYS.com is safe. Every credit card purchase on MOTOBUYS.com is covered by our MOTOBUYS.com Safe Shopping Guarantee. See Guarantee details below.

    Why is MOTOBUYS.com so safe?

    Safe Technology: Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

    Guarantee Details: 1. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, MOTOBUYS.com will cover the entire liability for you, up to the full $50.00. MOTOBUYS.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at ATV-Quads.com while using the secure server.

    2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

    SERVICE DEPARTMENT Our service department is staffed with well-trained technicians who provide you many years of combined experience both in-person and online. We pride ourselves in fast efficient service on all the products we sell. We also offer custom upgrades on most of the units we sell, if you want it we will do our best to make happen for you.

    PARTS Parts are never a problem at ATV-Quads.com. We carry a vast selection of parts for all the brands we sell. If we donít have it, we know where and how to find it for you, FAST. If we sell it, we provide parts for it.

    OUR MISSION From our sales staff and parts counter to the service and finance department, our complete organization is here to make your purchasing experience at ATV-Quads.com, a fun and enjoyable event. Visit our online offerings and find out why we are the fastest growing dealer on the net today.

    ATV-Quads understands that there are many competitors on the web, however our staff has over 35 years in the Powersports industry and we offer only the models and brands we KNOW are the best in the price class. ATV-Quads.com has been selling bikes for years and we are a true AMERICAN owned, operated, licensed and bonded dealership. We sell the best quality, performance and durability for your hard earned dollar! Please compare our models, warranty and follow-up service and you will find ATV-Quads.com is your best source for all your online vehicle and gear and accessories purchases.

    VEHICLE SETUP

    Remember that by purchasing a vehicle online, you are responsible for performing the setup that a dealer would normally perform - such as putting on tires, hooking up the battery, checking tightness of all nuts and bolts, changing oil, etc. Occasionally some units may need other routine items checked/adjusted such as adjusting the carburetor idle and mixture screws, checking to ensure wires are well connected, adjusting chain slack and alignment, if needed. Although you may perform your own assembly please check the machine you are purchasing to validate if your warranty supports self assembly. Most warranties require for good reason a certified mechanic to check and validate the mechanical well being of your new purchase. We will gladly assist you with any technical questions. We have prepared assistance for you to help properly maintain your new purchase!

    TECH SUPPORT

    You can always contact our Tech Support Team by e-mail or by calling 877-667-6289.

    HOW TO CLEAN YOUR CARBORATOR



    WAVIER OF LIABILITY:

    By purchasing any items online (this website) or off-line (via phone or in person), I, as buyer, acknowledge and agree to be above 18 years of age. Buyer understands and agrees that what is posted in writing on this site are the only descriptions and features ATV-Quads claims or offers on any vehicle for sale on this site. Buyer acknowledges to have read and understands the vehicle listing, description, tech information and features, and by purchasing any vehicle online (this website) or off-line (via phone or in person) has been been informed via the written listing on this site of the vehicles features and description. ATV-Quads reserves the right to change or delete vehicle listings without notice as models change.

    I, as buyer, acknowledge and understand that riding an all-terrain-vehicle, Utility Vehicle, dirt bike, go kart, motorcycle, moped, pocket bike and gas scooter is a dangerous activity that requires strenuous exercise and various degrees of skill and experience for individual riders. I, as buyer, understand that these activities can result in serious injury to the person and damages to property and voluntarily assume any and all risk associated with loss, damage or injury while riding the vehicles advertised on our website. I, as buyer, am aware of the risks, hazards and dangers of personal injury, death and disability inherent with the specific use of these vehicles as well as the inherent risks, hazards and dangers of personal injury and disability increase with inexperienced riders. I, as buyer, agree to release and forever discharge ATV-Quads.com or its parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf and the manufacture from any and all claims, actions, damages, liabilities, cost or expenses and attorney fees which are related to, arise out of, or are in any way connected to your participation or use of these vehicles, use of equipment or property supplied by ATV-Quads.com or its parent company or your presence upon the premises , whether or not such claims, actions, damages, liability, cost or expenses are caused by the negligence of the seller, manufacture or distributor. By this Agreement, it is my intention as buyer, to surrender and waive any rights to sue or exercise any legal rights to seek damages from ATV-Quads.com or its parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf. This Agreement shall be affecting and binding upon my heirs, agents, personal representatives and assigns. I, as buyer, hereby certify that I am over the age of 18 years of age. I, as buyer, have carefully read the foregoing and acknowledge that I understand and agree to all the above Terms and Conditions. I have had the opportunity to ask any and all questions regarding this Agreement and the affect of the same. I, as buyer, am aware that by purchasing this item and sending/remitting payment for it/them, I assume all risk, and waive and release certain substantial rights that I may have or possess. I, as buyer, therefore release all liability and waive all rights I may have in regards to my child's, or myself, activities with any items purchased from ATV-Quads.com